Indigo airlines employee beats up passenger at Delhi airport, video goes viral

indigoNEW DELHI: In a shocker, IndiGo ground staff manhandled and dragged a passenger at Delhi Airport on October 15 after a tiff. An airline employee who acted as a whistleblower, tried to intervene and shot a video of this violence and was sacked by the airline.
This drama unfolded on October 15 when 6E 487 flew into Delhi from Chennai. After alighting from the Airbus A-320, a passenger Rajiv Katiyal got into an argument with some ground staffers over some issue and he allegedly abused them. What sparked this argument has not be ascertained yet.
Two to three IndiGo ground staffers stopped Katyal from boarding the bus which was taking passengers to the terminal. They then manhandled him and dragged him on the tarmac for over a minute. An IndiGo employee, Montu Kalra, who was at the site tried to intervene and shot a video of his colleagues manhandling the passenger.
Instead of acting against the employees who thrashed passenger Katiyal, IndiGo sacked Kalra whose wife is pregnant and who needs the job desperately for his growing family.
On Tuesday when Kalra’s video became public and was aired by Times Group’s Times Now, Aviation minister Jayant spoke to IndiGo founder Rahul Bhatia and sought a detailed report on this issue. He said once the passenger lodges a criminal complaint (FIR) against the IndiGo employees who beat him up, they will lose their security clearance for airport passes and not be able to go there for their job. Effectively, the guilty employees of IndiGo will not be able to work in the aviation industry, Sinha said.
Sanjay Bhatia, IGI Airport DCP, confirmed receiving a PCR call regarding the tiff between the passenger and IndiGo employees on October 15. “Passenger Rajeev Katiyal, who had flown in from Chennai, was waiting for coach bus. There was altercation between IndiGo staffer Jubi Thomas and the passenger due to a misunderstanding. The matter was amicably sorted out and call was filed.”
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IndiGo president Aditya Ghosh said in a statement: “I acknowledge the unpleasant experience our passenger went through, while engaging with our staff at Delhi airport. My personal apologies as this does not reflect our culture. I had personally spoken to the passenger and asked for an apology. At IndiGo, dignity of our passengers and staff is of utmost importance. Any act that compromises the dignity of either is of a serious concern to us. Under the code of conduct violation, this incident was investigated and stern action was taken against the staff. Once again my personal and sincere apologies to the affected passenger.”
एयरपोर्ट पर इंडिगो कर्मी ने छाती पर चढ़ यात्री को पीटा, वीडियो हुआ वायरल
नई दिल्ली. राजधानी के इंदिरा गांधी इंटरनेशनल एयरपोर्ट पर एक यात्री से मारपीट और बदसलूकी का मामला सामने आया है। बस में चढ़ने को लेकर हुए विवाद में एयरपोर्ट की एयर साइट पर एक मुसाफिर और इंडिगो एयरलाइन के स्टाफ में जमकर मारपीट हुई। घटनाक्रम के बाद इंडियो ने माफी मांग ली है। मामला 15 अक्टूबर का बताया जा रहा है।
– एयरपोर्ट के वरिष्ठ अधिकारी के अनुसार घटना 15 अक्टूबर की है। राजीव कत्याल नामक मुसाफिर चेन्नई से आने वाली फ्लाइट 6ई-487 से आईजीआई एयरपोर्ट पहुंचे थे।
– कत्याल जब तक विमान से उतरकर एयर साइट पर पहुंचते, इससे पहले वहां खड़ी टर्मिनल ट्रांसफर बस मुसाफिरों से भर चुकी थी। जिसके चलते इंडिगो एयरलाइन के स्टाफ जुबी थॉमस ने कत्याल को बस में चढ़ने से रोका, इससे नाराज होकर कत्याल ने इंडिगो स्टाफ जुबी थॉमस को अपशब्द बोल दिए।
– गेट को जबरन खोलने की कोशिश कर रहे कत्याल को इंडिगो स्टाफ खींचते हुए कुछ दूर ले गए। कत्याल ने एक स्टाफ पर हाथ उठा दिया।
– मारपीट की जानकारी मिलते ही सीआईएसएफ कमांडो पहुंचे और राजीव को बाहर निकाला।
– सीआईएसएफ ने दोनों को पालम पुलिस के हवाले कर दिया। जहां दोनों के बीच राजीनामा हो गया।
– इस पूरे प्रकरण पर इंडिगो प्रबंधन ने माफी मांगते हुए आरोपी एयरलाइन कर्मी पर कार्रवाई की बात की है।

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